Our Privacy Policy

Welcome to the website of New Century Insurance Agency Brokerage LLC (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect the personal information of visitors and clients (“you”, “your”) of our website (the “Site”) and our services. By accessing or using the Site, you agree to the terms of this policy.

1. Information We Collect

We may collect personal and non-public information from clients and prospective clients, including but not limited to:

Full name, address, email address, and phone number
Date of birth and identifying information
Driver’s license or government-issued identification
Social Security number or tax identification number (when required)
Insurance history, policy details, claims information, and coverage needs
Financial and payment information
Information provided through forms, applications, emails, phone calls, or our website

2. How We Use Customer Information

We use customer information solely for legitimate business purposes, including:

Quoting, placing, and servicing insurance policies
Communicating with clients regarding coverage, renewals, claims, and support
Verifying identity and preventing fraud
Complying with legal, regulatory, and insurance carrier requirements
Improving our services and customer experience

We do not sell customer personal information.

3. How We Share Information

We may share customer information only as necessary and permitted by law, including with:

Insurance carriers, underwriters, and wholesalers
Service providers who assist with business operations (such as software platforms, compliance services, or payment processors)
Government agencies or regulators when required by law
Other parties with the customer’s consent

All third parties are required to maintain the confidentiality and security of the information.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect customer information against unauthorized access, loss, misuse, or disclosure. Access to personal information is limited to authorized individuals who need it to perform their job duties.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.